Terms and Conditions

Welcome to our online store. By accessing and using this website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

1. General

These terms and conditions apply to all orders placed by the customer (referred to as "you") with Next Day Essentials (referred to as "we", "us", or "our") via our website. By placing an order, you agree to be bound by these terms and conditions.

2. Products and Services

We strive to provide accurate descriptions of our products and services. However, we do not warrant that the descriptions, prices, or other content available on our website are error-free, complete, or current. We reserve the right to correct any errors and to update information at any time without prior notice.

The prices of our products are determined by market forces and can change at any time. We will update prices as necessary.

3. Orders and Payment

When you place an order, you agree that you are making an offer to purchase the products in your order under these terms and conditions. All orders are subject to availability and acceptance by us. We reserve the right to refuse or cancel any order for any reason.

Payment must be made at the time of order placement. We accept various payment methods, as indicated on our website. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

4. Installment Payments

If you choose an installment payment plan, a 50% deposit including a 15% service charge of your total order is required at the time of order. The remaining balance must be paid according to the agreed-upon installment schedule. Failure to meet the payment deadlines may result in penalties. Additionally, if you have outstanding payments from previous orders, you will not be allowed to place new orders, even if you intend to pay in full. Before opting for an installment plan, you must provide a valid National Identification Number (NIN).

5. Shipping and Delivery

Shipping times and costs will vary based on your location and the products you order. We will provide an estimated delivery date, but we do not guarantee delivery dates and are not responsible for any delays.

You are responsible for providing accurate shipping information. We are not liable for any lost or delayed shipments resulting from incorrect or incomplete shipping details provided by you.

We aim to deliver orders within 24 hours. If your order is not delivered within 72 hours, you may be eligible for a refund, minus a 10% deduction. If you are not available to receive your initial delivery, you will be responsible for any additional delivery fees.

Delivery Hours: Our deliveries are made between the hours of 8am and 6pm, Nigeria Time.

6. Returns and Refunds

If you are not satisfied with your purchase, you may return the product in accordance with our return policy. All returns must be made within 7 days of receipt and be in original, unused condition with all original packaging and tags attached. Please refer to our return policy for more information.

Please report any damaged products within 48 hours of receiving your order. Reporting damage after this period may affect your eligibility for a replacement.

7. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

8. Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or the purchase and use of our products. Our total liability to you for any claim arising out of or relating to these terms and conditions or the use of our website shall not exceed the amount paid by you for the products in question.

9. Governing Law

These terms and conditions and any disputes related to them shall be governed by and construed in accordance with the laws of Nigeria, without regard to its conflict of law principles.

10. Changes to Terms

We reserve the right to amend these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website after any changes constitutes your acceptance of the new terms.

11. Contact Us

If you have any questions or concerns about these terms and conditions, please contact us at support@nextdayessentials.com.